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Privacy Policy Statement

This is a web site of J. Crow Company.

Our postal address and customer service contact information is:

J. Crow Company
PO Box 172
105 Emerson Hill Road
New Ipswich NH 03071


We can be reached via e-mail at jcrow@jcrow.com

Or you can reach us by telephone at1 800 878 1965

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our web page, the e-mail addresses of those who communicate with us via e-mail and information volunteered by the consumer, such as survey information and/or site registrations or upon order checkout. The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site and products, used by us to contact consumers for marketing purposes and not shared under any circumstances with other organizations for any purpose whatsoever. If you do not want to receive e-mail from us in the future, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address and telling us that you do not want to receive e-mail from our company. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending email to us at the above address or calling us at the above telephone number or writing to us at the above address. All credit card transactions are sent via a secure document that uses High-grade Encryption
(AES-256, 256 bit keys).

Refund Policy
If not satisfied, you may, within 30 days, and with prior authorization, return an unopened (unused) purchase for a full refund. All international shipments are final.


Shipping Policy
Unless otherwise indicated, shipping by the best way and lowest price is determined at time of shipment. We generally ship by UPS Ground or the United States Post Office.

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Shipping Costs Hint:You will save on shipping by increasing the items in your order. We ship internationally.

Free Shipping automatically applies to the many products offered with that option.